Steam will now offer refunds on games in Europe with restrictions of course
Valve's new Steam Subscriber Agreement has offered up some interesting new policies for the rapidly-growing digital PC gaming platform.
One of the more interesting new policies is the ability to gain refunds on purchases in Europe. There are some restriction though. Refunds are only available within 14 days of purchase and the user must not have downloaded the game at all. It's an interesting new addition for anyone who feels the slightest twinge of buyer's remorse during a Steam Sale.
The new agreement states, “If you are an EU subscriber [which in Valve’s terminology you become by installing the Steam client and completing registration] you have the right to withdraw from a purchase transaction for digital content without charge and without giving any reason for a duration of 14 days or until Valve’s performance of its obligations has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal, whichever happens sooner.”
It added, “By clicking ‘Purchase’ you agree that Valve provides you immediate access to digital content as soon as you complete your purchase, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase.”
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