Zavvi threatening legal action on customers sent PS Vitas by mistake
Recently Zavvi dispatched some customers PS Vita hardware by accident instead of copies of the PS Vita title Tearaway.
All customers that received the hardware by mistake have received notification of the error and were offered free delivery to return the hardware.
They stated, "We are contacting you in order for us to arrange a collection of the incorrect item which is on the way to you" reads the statement. "If possible, please keep the parcel in its original packaging ready to hand back to the courier."
Now, they are threatening legal action on those customers that have failed to return the hardware. According to UK Distance Selling Regulations, consumers receiving unsolicited items (ie the PS Vitas in question) are to treat the items “as an unconditional gift and do with them as you choose."
Tearaway cost 19.99 GBP on pre-order at Zavvi while the PS Vita bundle cost 149.99 GBP.
- Ultima creator's new game Shroud Of The Avatar gets Greenlit on Steam in just 2 days
- Arrowhead's Gauntlet reboot arrives on PC
- We are now a Steam Curator
- Valve announces the arrival of the Discovery Update for Steam
- BioShock Infinite: Complete Edition coming this November
- Final piece of Dark Souls II DLC is delayed, new screenshots released to soothe the pain
- Eden Hazard shows off some of his new skill moves from FIFA 15
- Assassin's Creed: Unity Season Pass comes with a 2.5D standalone adventure set in China
- Saints Row IV modders create a new weapon skin for the Alien SMG in honour of Steve Jaros' departure